Kubilay, Sevda2024-11-072024-11-0720222149-3871https://doi.org/10.30783/nevsosbilen.1122408https://search.trdizin.gov.tr/tr/yayin/detay/1146189https://hdl.handle.net/11480/12762The aim of this study is to examine the opinions of school administrators about the problems they have experienced in the course of the Covid-19 pandemic to reveal the administrative problems and make suggestions to improve the process during the crises. The research was carried out with a qualitative research method: a case study. The study group of the research consists of 12 school principals working in primary, secondary and high schools. The research data were gathered through online interviews and a semistructured interview form was used during the interviews. The content analysis was applied, codes and themes were determined from the gathered data and findings revealed four main themes: Coordination problems between the ministry and the provinces, communication problems between the school administrators and other education stakeholders, problems related to technology and institutional problems. The research revealed the problems that can be experienced in the decision, planning, communication and coordination processes of the education administration during the crisis. In this respect, the research is important as it provides insights for future implementations in case of a crisis.eninfo:eu-repo/semantics/openAccessEğitimEğitim AraştırmalarıKamu YönetimiDistance educationPandemicSchool administrationAdministrative problemsArticle1242091210610.30783/nevsosbilen.11224081146189