Launer, MarkusÇetin, FatihPaliszkiewicz, Joanna2024-11-072024-11-0720222300-5947https://doi.org/10.23762/FSO_VOL10_NO1_2https://hdl.handle.net/11480/11483The theme of digital trust is of the utmost importance during the digital transformation of our workplaces and society. Rapidly changing technological innovations dis- rupt lives and workplaces. Such a transformation influ- ences an employee’s feelings and self-esteem pertaining to their work and life. It changes the way people believe in the ability, reliability, and power of something or someone. This study suggests a new instrument for the measurement of digital trust in the workplace based on three dimensions: Technology, people, and processes. We used a worldwide sample consisting of 5575 employees working in different countries and industries, employ- ing a snowball sampling method. An online survey was used to collect data after translating items into different languages. In order to test the proposed model, the fac- torial structures and internal consistencies were calcu- lated. The results showed that the 50-item questionnaire is a valid and reliable instrument for measuring the core structure of a digital trust model. Moreover, the affirmed 10 subdimensions present a constructional basis for un- derstanding the main drivers of digital trust in the work- place. This study builds and tests a new three-dimension- al model of digital trust in the workplace. Focusing on employees’ trust perceptions of technologies, people, and processes in the workplace, this study presents three fac- tors which are fundamental to answering the question of what influences employees’ digital trust in the workplace. This study proposes a valid and reliable instrument for measuring digital trust in the workplace in different en- vironments. © 2022, WSB University. All rights reserved.eninfo:eu-repo/semantics/closedAccessDigital trustE-TrustReliabilityScale developmentValidityArticle101294710.23762/FSO_VOL10_NO1_22-s2.0-85131554017Q3