A Survey of Violence Against Staff Working in the Emergency Department in Ankara, Turkey

Basit Öğe Kaydı
dc.contributor.authorTalas, Melek Serpil
dc.contributor.authorKocaoz, Semra
dc.contributor.authorAkguc, Selma
dc.date.accessioned2019-08-01T13:38:39Z
dc.date.available2019-08-01T13:38:39Z
dc.date.issued2011
dc.departmentNiğde ÖHÜ
dc.description.abstractPurpose: Workplace violence in the emergency department is a significant problem world wide. The aims of this study were to identify the proportion of staff subjected to the types of violence, its sources, factors affecting violence experiences, reporting the incidence and the emotions of the victims after violence. Methods: This descriptive study was conducted between March and August 2009 in the the emergency department of six hospitals in Ankara, Turkey. Data were collected from 270 staff working in various emergency settings. The instrument was a 36-item questionnaire on types of violence, its sources, feelings, and ways to cope with violent behaviors. Descriptive statistics and chi-square tests were used for data analysis. Results: The results showed 85.2% of participants had been subjected to at least one kind of violence: 41.1% to physical assault, 79.6% to verbal abuse, 55.5% to verbal threats and 15.9% to sexual harassment. Patients' companions (90.9%) were identified as the primary perpetrators of violence. The rates of violence types were highest towards security officers and housekeepers. The most common reactions to violence were sadness and anger. "Did nothing and keeping silent" was the coping method used most commonly by the staff. Participants exposed to physical assaults and verbal threat did not report the incidence of violence to managers were at 43.3% and 65.3% respectively. Conclusion: Based on results of the study, it is suggested that every hospital institute reliable reporting procedures that staff members feel comfortable using, and also provide a comprehensive program of support services for staff that has been assaulted. Copyright (C) 2011, Korean Society of Nursing Science. Published by Elsevier. All rights reserved.
dc.identifier.doi10.1016/j.anr.2011.11.001
dc.identifier.endpage203
dc.identifier.issn1976-1317
dc.identifier.issue4
dc.identifier.pmid25030520
dc.identifier.scopus2-s2.0-84855203143
dc.identifier.scopusqualityQ1
dc.identifier.startpage197
dc.identifier.urihttps://dx.doi.org/10.1016/j.anr.2011.11.001
dc.identifier.urihttps://hdl.handle.net/11480/4666
dc.identifier.volume5
dc.identifier.wosWOS:000299141000001
dc.identifier.wosqualityQ4
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.indekslendigikaynakPubMed
dc.institutionauthor[0-Belirlenecek]
dc.language.isoen
dc.publisherELSEVIER SCIENCE INC
dc.relation.ispartofASIAN NURSING RESEARCH
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectemergency hospital service
dc.subjectTurkey
dc.subjectviolence
dc.subjectworkplace
dc.titleA Survey of Violence Against Staff Working in the Emergency Department in Ankara, Turkey
dc.typeArticle

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