The Role of Agile Values in Enhancing Good Governance in Public Administration during the COVID-19 Crisis: An International Survey

Basit Öğe Kaydı
dc.authoridAristovnik, Aleksander/0000-0003-1345-9649
dc.authoridRavselj, Dejan/0000-0003-0426-820X
dc.authoridHirsch, Bernhard/0000-0002-7283-558X
dc.authoridTomazevic, Nina/0000-0001-8126-1971
dc.authoridKovac, Polonca/0000-0002-7743-0514
dc.contributor.authorTomazevic, Nina
dc.contributor.authorKovac, Polonca
dc.contributor.authorRavselj, Dejan
dc.contributor.authorUmek, Lan
dc.contributor.authorBabaoglu, Cenay
dc.contributor.authorBohata, Marie
dc.contributor.authorHirsch, Bernhard
dc.date.accessioned2024-11-07T13:35:05Z
dc.date.available2024-11-07T13:35:05Z
dc.date.issued2023
dc.departmentNiğde Ömer Halisdemir Üniversitesi
dc.description.abstractThis study aimed to analyse the impact of digitalisation on good governance with respect to selected local public administrations during the COVID-19 lockdown in the spring of 2020. The overriding assumption made is that agile values mediate the relationship between digitalisation and good governance on this level of public administration. Data were obtained through a web-based survey conducted between June and August 2020. The empirical analysis was facilitated by applying partial least squares structural equation modelling (PLS-SEM) on a sample of 761 public managers from five Central European countries (Czech Republic, Germany, Poland, Romania, Slovenia). The results show that digitalisation acted as an essential driver of good governance during the COVID-19 pandemic. Three out of four agile values-employees and internal relationships, working public services, and change management-were also shown to help make digitalisation more effective and thereby facilitate good governance. Despite some limitations (e.g., respondents' subjective evaluations, the study only being performed during the first wave of the COVID-19 pandemic in the observed countries with different situations and consequent measures in response, and differences in the broader environment and local administration systems in the studied countries), the findings of the study are important given the lack of similar empirical studies. Public administrations should be digitalised and reformed in a way that ensures that they effectively and efficiently design, implement, measure, and continuously improve their strategies, tactics, and services, which can all be accomplished by being agile. The paper offers insights into: (1) the lessons learnt about the nature of digitalised public services/processes and agile management approaches in response to the COVID-19 pandemic and their impact on good governance; and (2) proposals for policymakers and managers in public administrations with regard to operating in extreme VUCA circumstances in any next wave of COVID-19 pandemic or in a new pandemic/public health disaster.
dc.description.sponsorshipSlovenian Research and Innovation Agency; Ani Matei for Romania
dc.description.sponsorshipWe wish to thank all of the international partners for the data collection: Mariusz Maciejewski and Aleksander Maziarz for Poland and Ani Matei for Romania. We also wish to thank the anonymous survey participants for their valuable insights into the functioning and digitalisation of general administrative authorities on the local level during the COVID-19 pandemic, which they shared selflessly. Moreover, we wish to acknowledge the CovidSocLab project (http://www.covidsoclab.org/public-administration-survey/, accessed on 12 September 2023) as a working platform for collaboration. The preliminary version of the paper has been presented at the IRSPM Conference 2023-United or divided? Public value(s), Management and Governance in turbulent times (April 2023). We are grateful to colleagues who attended the presentation and provided interesting comments and suggestions. Further, we would like to thank the anonymous reviewers for their valuable suggestions and comments. Finally, we acknowledge the financial support from the Slovenian Research and Innovation Agency.
dc.identifier.doi10.3390/admsci13120248
dc.identifier.issn2076-3387
dc.identifier.issue12
dc.identifier.scopus2-s2.0-85180484666
dc.identifier.scopusqualityQ2
dc.identifier.urihttps://doi.org/10.3390/admsci13120248
dc.identifier.urihttps://hdl.handle.net/11480/16326
dc.identifier.volume13
dc.identifier.wosWOS:001131491100001
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherMdpi
dc.relation.ispartofAdministrative Sciences
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241106
dc.subjectagile
dc.subjectagile values
dc.subjectCOVID-19 pandemic
dc.subjectdigitalisation
dc.subjectgood governance
dc.subjectlocal public administration
dc.subjectPLS-SEM
dc.subjectpublic managers
dc.titleThe Role of Agile Values in Enhancing Good Governance in Public Administration during the COVID-19 Crisis: An International Survey
dc.typeArticle

Dosyalar

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu