A Framework for the Impact of Human Factors on the Effectiveness of Learning Management Systems

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dc.authoridTOPAL, AYSE/0000-0003-1882-4545
dc.authoridalshdaifat, nafesah/0000-0003-0682-2243
dc.authoridAlomari, Majdi/0000-0002-5572-8723
dc.authoridELKANJ, HANIA/0000-0002-2698-6248
dc.contributor.authorAlomari, Majdi M.
dc.contributor.authorEl-Kanj, Hania
dc.contributor.authorAlshdaifat, Nafesah, I
dc.contributor.authorTopal, Ayse
dc.date.accessioned2024-11-07T13:31:44Z
dc.date.available2024-11-07T13:31:44Z
dc.date.issued2020
dc.departmentNiğde Ömer Halisdemir Üniversitesi
dc.description.abstractHigher education institutions (HEI) have realized the advantages of implementing a blended learning environment by using learning management systems (LMSs) to provide effective ways of learning and teaching. However, recent literature has revealed that developing countries' educational institutions fail when they adopt LMS technologies because they ignore the human factors related to these technologies. This study investigated the impact of human factors on the effectiveness of LMS in a blended learning environment at Kuwait's HEIs (KHEIs). In this paper, a pragmatic approach consisting of quantitative and qualitative methods is used. User characteristics traits from the literature review were organized into three main indicators of human impact on the effectiveness of LMS: technological characteristics, psychological characteristics, and student-instructor interaction characteristics. After these indicators were identified, a conceptual model was developed to study the characteristics. A deductive approach was used, and the model was tested for significance through receiving feedback from the universities' students and faculty members. In addition, an inductive approach was implemented through conducting interviews to explore more factors related to the effectiveness of LMS. The inductive approach's results revealed the relevant factors for the usage of the LMS, such as training, needs, expectations, and branding. The human factors that positively affect the success and effectiveness of LMS included attitude, enjoyment, experience, self-efficacy, and promptness, which had the most substantial impacts on user satisfaction. The modified conceptual model that this paper presents includes these impacting factors and provides an acceptable fit to the data. This research has developed an updated framework for demonstrating the effectiveness of LMS as it pertains to human factors, and its findings can be used to enhance user experience in a blended learning environment, thus improving the quality of Kuwaiti education.
dc.description.sponsorshipKuwait Foundation for the Advancement of Sciences (KFAS) [PN19-15EM-02]
dc.description.sponsorshipThis work was supported by the Kuwait Foundation for the Advancement of Sciences (KFAS) under Project PN19-15EM-02.
dc.identifier.doi10.1109/ACCESS.2020.2970278
dc.identifier.endpage23558
dc.identifier.issn2169-3536
dc.identifier.scopus2-s2.0-85081077958
dc.identifier.scopusqualityQ1
dc.identifier.startpage23542
dc.identifier.urihttps://doi.org/10.1109/ACCESS.2020.2970278
dc.identifier.urihttps://hdl.handle.net/11480/15022
dc.identifier.volume8
dc.identifier.wosWOS:000525397700041
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherIEEE-Inst Electrical Electronics Engineers Inc
dc.relation.ispartofIeee Access
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241106
dc.subjectLearning management systems (LMSs)
dc.subjectblended learning
dc.subjecthuman factors
dc.subjecteffectiveness of LMS
dc.subjectKuwait's higher education institutions
dc.titleA Framework for the Impact of Human Factors on the Effectiveness of Learning Management Systems
dc.typeArticle

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