The effect of human resource managemen practices, perceived organizational justice, and citizenship behaviors on turnover intention An investigation of the Kosovo banking sector
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2020
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The main purpose of this thesis was to examine the effects of human resource management (HRM) practices, perceived organizational justice, and organizational citizenship behavior (OCB) on employee turnover intention. For this purpose, 459 employees from commercial banks in Kosovo were recruited for this study. The relationships among study variables were investigated using correlation and hierarchical regression analyses. The results demonstrated that performance appraisal and compensation practices decreased employee turnover intentions. In addition, recruitment and selection, performance appraisal, and compensation practices increased OCB at the individual level (OCB-I), whereas recruitment and selection, training and development, performance appraisal and compensation practices increased OCB at the organizational level (OCB-O). Job analysis, training and development, performance appraisal, and compensation practices increased distributive justice perceptions. Furthermore, training and development, performance appraisal, and compensation practices increased procedural and interactional justice perceptions. Distributive, procedural, and interactional justice perceptions decreased turnover intention. The procedural and interactional justice perceptions increased both OCB-I and OCB-O. Finally, altruism, sportsmanship, consciousness, and civic virtue behaviors decreased turnover intention. These findings are discussed in the context of the established literature and also within the Kosovo cultural context.
The main purpose of this thesis was to examine the effects of human resource management (HRM) practices, perceived organizational justice, and organizational citizenship behavior (OCB) on employee turnover intention. For this purpose, 459 employees from commercial banks in Kosovo were recruited for this study. The relationships among study variables were investigated using correlation and hierarchical regression analyses. The results demonstrated that performance appraisal and compensation practices decreased employee turnover intentions. In addition, recruitment and selection, performance appraisal, and compensation practices increased OCB at the individual level (OCB-I), whereas recruitment and selection, training and development, performance appraisal and compensation practices increased OCB at the organizational level (OCB-O). Job analysis, training and development, performance appraisal, and compensation practices increased distributive justice perceptions. Furthermore, training and development, performance appraisal, and compensation practices increased procedural and interactional justice perceptions. Distributive, procedural, and interactional justice perceptions decreased turnover intention. The procedural and interactional justice perceptions increased both OCB-I and OCB-O. Finally, altruism, sportsmanship, consciousness, and civic virtue behaviors decreased turnover intention. These findings are discussed in the context of the established literature and also within the Kosovo cultural context.
The main purpose of this thesis was to examine the effects of human resource management (HRM) practices, perceived organizational justice, and organizational citizenship behavior (OCB) on employee turnover intention. For this purpose, 459 employees from commercial banks in Kosovo were recruited for this study. The relationships among study variables were investigated using correlation and hierarchical regression analyses. The results demonstrated that performance appraisal and compensation practices decreased employee turnover intentions. In addition, recruitment and selection, performance appraisal, and compensation practices increased OCB at the individual level (OCB-I), whereas recruitment and selection, training and development, performance appraisal and compensation practices increased OCB at the organizational level (OCB-O). Job analysis, training and development, performance appraisal, and compensation practices increased distributive justice perceptions. Furthermore, training and development, performance appraisal, and compensation practices increased procedural and interactional justice perceptions. Distributive, procedural, and interactional justice perceptions decreased turnover intention. The procedural and interactional justice perceptions increased both OCB-I and OCB-O. Finally, altruism, sportsmanship, consciousness, and civic virtue behaviors decreased turnover intention. These findings are discussed in the context of the established literature and also within the Kosovo cultural context.
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Veseli, A. (2020). The effect of human resource managemen practices, perceived organizational justice, and citizenship behaviors on turnover intention: An investigation of the Kosovo banking sector. (Doktora Tezi) Niğde Ömer Halisdemir Üniversitesi, Sosyal Bilimler Enstitüsü, Niğde
