THE MODERATING ROLE OF PERCEIVED SOCIAL SUPPORT IN THE RELATIONSHIP BETWEEN LEARNED RESOURCEFULNESS AND WORK STRESS IN HOTEL BUSINESSES: THE CASE OF CAPPADOCIA

dc.contributor.authorCetin, Betul
dc.contributor.authorSahin Percin, Nilufer
dc.date.accessioned2024-11-07T13:31:58Z
dc.date.available2024-11-07T13:31:58Z
dc.date.issued2021
dc.departmentNiğde Ömer Halisdemir Üniversitesi
dc.description.abstractThe purpose of this study is to examine the effect of learned resourcefulness and the dimensions of perceived social support on work stress and whether there is a moderating role of the dimensions of perceived social support in the relationship between learned resourcefulness and work stress in hotel businesses. With this purpose, judgmental sampling method was preferred as the sampling method in this study and data were collected from the employees of four- and five-star hotels in Cappadocia through questionnaires. Data were examined with simple and multiple linear regression and hierarchical regression analyses. Based on the results of the study, a negative effect of both learned resourcefulness and the family dimension of perceived social support on work stress was discovered; but the effects of friend and significant other dimensions on work stress were insignificant. In addition, another result was that the family dimension of perceived social support played a moderating role in the relationship between learned resourcefulness and work stress. Finally, recommendations were made based on the findings.
dc.identifier.issn2238-2925
dc.identifier.urihttps://hdl.handle.net/11480/15151
dc.identifier.volume11
dc.identifier.wosWOS:000823096000002
dc.identifier.wosqualityN/A
dc.indekslendigikaynakWeb of Science
dc.language.isoen
dc.publisherUniv Federal Juiz Fora, Campus Univ
dc.relation.ispartofAnais Brasileiros De Estudos Turisticos-Abet
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_20241106
dc.subjectHotel businesses
dc.subjectLearned resourcefulness
dc.subjectPerceived social support
dc.subjectWork stress
dc.subjectCappadocia region
dc.titleTHE MODERATING ROLE OF PERCEIVED SOCIAL SUPPORT IN THE RELATIONSHIP BETWEEN LEARNED RESOURCEFULNESS AND WORK STRESS IN HOTEL BUSINESSES: THE CASE OF CAPPADOCIA
dc.typeArticle

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