The Investigation of the Relation between Service Quality in Higher Education and School Climate in terms of Different Variables

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dc.contributor.authorArık, Soner
dc.date.accessioned2024-11-07T13:20:06Z
dc.date.available2024-11-07T13:20:06Z
dc.date.issued2019
dc.departmentNiğde Ömer Halisdemir Üniversitesi
dc.description.abstractThe purpose of this research is to determine whetherthe students’ perceptions about the quality of theservice in higher education and school climate differsignificantly in terms of different variables. The research also aims to investigate whether there exists asignificant relation between the quality of service inhigher education and school climate. The study groupof the research consists of 588 students at a stateuniversity in 2017-2018 academic years. The data wasobtained through the ‘Scale of Service Quality inHigher Education’ and ‘School Climate Scale’. It wasconcluded that there is a positive, medium and significant relation between service quality and schoolclimate. The results also revealed that school climateperceptions differ significantly in terms of school typeand university club membership variables while service quality perceptions differ significantly in terms ofgender, order of school preference and grade level.
dc.identifier.endpage722
dc.identifier.issn1302-9703
dc.identifier.issn2149-9047
dc.identifier.issueÖzel Sayı
dc.identifier.startpage705
dc.identifier.trdizinid325447
dc.identifier.urihttps://search.trdizin.gov.tr/tr/yayin/detay/325447
dc.identifier.urihttps://hdl.handle.net/11480/13610
dc.identifier.volume20
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofEskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_20241107
dc.subjectEğitim
dc.subjectEğitim Araştırmaları
dc.subjectPsikoloji
dc.titleThe Investigation of the Relation between Service Quality in Higher Education and School Climate in terms of Different Variables
dc.typeArticle

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